1. Home
  2. Patient Resources

Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

No-Show and Late Cancellation Policy

A missed appointment will be recorded in the patient's chart as a "no-show". This includes arriving 15 minutes late to a scheduled appointment.

The first time there is a "no-show" or late cancellation there will be no charge to the client. A 2nd occurrence will result in you being charged an office visit $84.50 and may result in requiring all future appointments being pre-paid or the client being discharged from the practice.

Our Goal

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (540) 370-0237

"I have been to several vets and not happy with them. You are on time for your appointment and you wait like you would at your doctor who scheduled appointments every 15 minutes and the vet is with you for only 15 minutes if that and you get a big bill. I am thankful that a friend of mine suggested I go to England Run and I only wish I had discovered them years before! My Silky Terrier had been licking her paws and wouldn't stop. One vet told me it was boredom. I took her to Engand Run vet and the Doctor did a thorough exam, ran tests and found she had allergies like humans. He gave her a shot and told me to get some OTC allergy meds and it worked! The doctor spent over 45 minutes talking to me. More important, he spent the first few minutes talking to my Coco making her feel at ease. No other vet had ever done that in her first 4 years! I highly recommend England Run Veterinary to anyone looking for a vet who really cares about your family member!"

Byron R.

(540) 370-0237 Appointments
Arrow up icon Top