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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

No-Show and Late Cancellation Policy

A missed appointment will be recorded in the patient's chart as a "no-show". This includes arriving 15 minutes late to a scheduled appointment.

The first time there is a "no-show" or late cancellation there will be no charge to the client. A 2nd occurrence will result in you being charged an office visit $84.50 and may result in requiring all future appointments being pre-paid or the client being discharged from the practice.

Our Goal

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (540) 370-0237

"The staff are just the sweetest and they always try help out anyway they can anytime I call need something they always get back with me quickly & the doctors are absolutely the BEST they are so caring & understanding when you feel worried have lot questions for them they never make you feel rushed at the office or when they call & talk with you . You can tell they love what they do & truly care about your fur babies and how the owners feel my sweet girl has always had lot of health issues she never could get better until we found England run they worked with me until we could figure out the problem and took the time listen to the issues my Bella was dealing with from the first visit I could tell they wanted figure out the problem & help her and not just give her meds over & over that didn't ever help so finally after few months she stopped getting sick & started putting weight on & feeling so much better I'm so thankful for Dr. Fisher & Dr Hunter for helping her and the love they all give my Bella girl she loves all the staff she gets so excited when I say we are going for a visit that's never happened any other place but from her first visit I knew she was so happy & that truly makes me feel good knowing she loves them & that they will always do what's best for her and make her feel so loved when she goes in for her appointments thanks for all that you all do for my Bella girl"

S P

(540) 370-0237 Appointments
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